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Donations
We are only able to accept US dollars. We accept credit and debit cards through Paypal. Donations are due at the time of the reading for in-person appointments (see exceptions below). Telephone readings must be scheduled in advance before any donations are made.

- For in-person readings, donations are accepted in cash.

- For telephone readings, donation is accepted via PayPal. Again, telephone readings must be scheduled in advance before any donations are made.

During the summer camp season, we may require a deposit when there are three people or more scheduling together. When we schedule your group, we will ask you to make your deposit immediately to hold your slots. The remaining donation is due in cash at the time of each person's read.

Scheduling and Holding Appointments
Whether it is an in person or a telephone read, all appointments must be booked with Janice before any donation is made. We schedule appointments for both in-person and telephone readings as they are available. You can reach us by phone at 716-595-2467 or email at spiritmessagework@gmail.com.

Cancellation Policy
We require 24-hour notice for the cancellation of all appointments. If you are unable to keep a scheduled appointment, call and cancel at least 24 hours in advance or your donation for the reading will not be refunded. You may schedule another reading (which will require another donation).

If you cancel or do not call or appear for a telephone reading or a prepaid out-of-season reading less than 24 hours before the appointment, your donation for the reading is forfeited. You may schedule another reading (which will require another donation).

If you cancel an in-person reading less than 24 hours before the appointment without verifying with us, or simply don't show up, your name will be put on a "do not schedule" list.

Group Readings
In general, Janice does not encourage readings involving more than one person for several reasons. One reason is that she cannot guarantee that all the people in the reading will receive information or contact from a loved one from Spirit. Sometimes spouses or life partners; or a group of family members need to be in a reading together if they have suffered a recent or traumatic event or loss. In certain circumstances, a couple, a parent-child pair, or two siblings may benefit from a joint reading. If you feel a joint or group reading might be appropriate for you, please talk with us and we will work with you to determine what we think would be most useful.